I recieved 4 kits in total from Cri genetics all kits were already registered to other people. Santa Monica California CRI Genetics was founded in October 2016, and is led by Alexei Fedorov, Ph.D., a genetics researcher with 35 years of experience. We are focused on helping you achieve your goals with progressive genetics for the future. Refund Policy - CRI Naturals products have no risk, only reward. We believe that you should be 100% happy with your purchase or you donât pay a penny. CRI Genetics offers top-notch customer support and accurate, speedy genetic testing results. You can view an example report on the companyâs website, too. CRI Genetics is a direct-to-customer DNA testing company, which means it provides its users with discreet and convenient at-home testing solutions. When I found out I could not download my raw DNA I requested a refund ⦠If for whatever reason youâre not happy with any of our products, simply return ⦠Yes, CRI Genetics does offer free returns & exchanges.You can find additional information about CRI Genetics's free return policies on their customer service page here.You can also visit their homepage to see if CRI Genetics has posted additional information on their free return policies.. Update: we've found 10 more home diagnostic tests stores like CRI Genetics ⦠Cost and Price Plans. One person was helpful and convinced me to wait for a new test kit but when it came and it was already registered, I must have asked for a refund ⦠Fedorov is a molecular geneticist with 35 years of experience, who apprenticed and ⦠About CRI Genetics. And we guarantee it. The procedure includes the ⦠If the User sends a second sample and CRI Genetics attempts to process the second sample are unsuccessful, CRI Genetics will not send additional sample collection kits and the User will be entitled solely and exclusively to a complete refund of the amount paid to CRI Genetics⦠The DNA results are not even close to those ⦠All brand new kits. They charged my credit card the full amount. CRI Genetics is a scam company that offers bogus genetic testing for approximately $***. CRI Genetics was founded by Alexei Fedorov Ph.D. in 2017 in Santa Monica, California. The cost of the kit is very ⦠They agreed, but did not refund as promised. The customer service is atrocious. How CRI Genetics Works. Policy and Style (11.8k) Requests for Project Volunteers (2.7k) WikiTree Help (8.7k) ... but from a quick glance at the CRI Genetics website it appears the only thing you can add to Wikitree is a note about your mtDNA haplogroup. 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